F.A.Q.
Loading and topping up shouldn't be confusing. If you encounter any problems or want to know more about how to use LoadMango, please refer to the Frequently Asked Questions below.
PLEASE CHECK YOUR SPAM FOLDER IN YOUR EMAIL. YOU MIGHT NOT BE RECEIVING OUR MESSAGES AND EMAILS. ADD support@loadmango.com TO YOUR EMAIL ADDRESS BOOK TO RECEIVE EMAILS DIRECTLY TO YOUR INBOX.
Do I need to sign up and register to be able to buy products?
Yes.
How do I purchase electronic pins or load ?
1. Please sign up to be a LoadMango member or log-in if you are already a member. Membership is FREE.
2. You must have a Paypal Account, a Bancnet account or GCash load to buy pins. Please keep in mind that all Paypal account holders (verified or unverified) will have to go through a 48-hour waiting period before pins are released. VIP members of Load Mango and/or GCash users and Bancnet users will receive their pins instantly, among other perks.
3. To purchase, simply click on the appropriate tab of the product/s. Click on "Add to Cart" on the corresponding amount you wish to purchase. Go back to the main menu or click on the appropriate tab to buy more products and add these to your shopping cart. Once you have finished placing all the products you wish to buy in your shopping cart, click on "Paypal," "GCash" or "Bancnet" for your preferred payment method.
4. You will be redirected to the checkout page where you will see instructions on how to pay for your purchase
How to pay using Bancnet Online
Will I be billed for browsing through your products?
No. You may check out all our products free of charge, and you can even put any number of items in your shopping cart. You are under no obligation to buy anything. You will only be billed if:
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How do I contact you for more questions?
Shoot us an email at: support@gmail.com.